Monday, February 5, 2007

Comcast Idiots...

So yeah they must love me...

Chat id : 846a3b6d-7b43-4724-a9ad-8bd797321ca7
Problem : Billing/General Inquiry

Steve > Hello, thank you for contacting Comcast, my name is Steve, how may I help you with your bill?

Bryce > I was wondering if you offered any kind of incentive to keep customers from leaving because of the outrageous price hikes
Steve > One moment while l see who l can refer you for this.
Bryce > Ok
Steve > Website: 
Steve > Please go to that website, you will get information on that there.
Bryce > "javascript:void(0);" when I try to copy the url
Steve > Try clicking on it.
Bryce > yeah... I see that you have to double click
Steve > Sounds good.
Steve > Is there anything else that I can help you with?
Bryce > ok... I will go do that
Bryce > nope
Steve > Customer has closed chat and left the room

I then proceeded to send my match this price or I am leaving email to both the
digital cable and internet departments... we will see what they say...

1 comment:

John said...

I hate comcast too. I doubt we're the only ones who do in the Valley too.