Monday, February 5, 2007

Comcast Idiots...

So yeah they must love me...

Chat id : 846a3b6d-7b43-4724-a9ad-8bd797321ca7
Problem : Billing/General Inquiry

Steve > Hello, thank you for contacting Comcast, my name is Steve, how may I help you with your bill?

Bryce > I was wondering if you offered any kind of incentive to keep customers from leaving because of the outrageous price hikes
Steve > One moment while l see who l can refer you for this.
Bryce > Ok
Steve > Website: 
Steve > Please go to that website, you will get information on that there.
Bryce > "javascript:void(0);" when I try to copy the url
Steve > Try clicking on it.
Bryce > yeah... I see that you have to double click
Steve > Sounds good.
Steve > Is there anything else that I can help you with?
Bryce > ok... I will go do that
Bryce > nope
Steve > Customer has closed chat and left the room

I then proceeded to send my match this price or I am leaving email to both the
digital cable and internet departments... we will see what they say...

More Comcast Problems

So yeah... I am a bit upset that the cable guy never bothered to show up and a week later I have still not received any response to my email... I will probably deal with it in a live chat later maybe even post the transcript...